Booking Policy

Late fees

Please arrive on time as your arrival time effects clients after you. All clients have a 10 minute grace period, after 10 minutes there is an extra late fee of $10. After being 20 minutes late, unfortunately your appointment will be canceled. Another deposit will be required with booking another appointment. If your hair has been customized before to your appointment by AJ, a $30 fee will be required if not rescheduling.

 

Drop offs

Frontals, closures, and lace wigs/units (worn & new) must be dropped off at least a week prior to your appointment to be customized. Drop offs are welcome on weekdays between 10am and 7pm, where you may slide it through our doors mail slot with your name on it.

 

Payment method

Card & Cash only is taken on the day of your appointment.

 

Rescheduling

If you can no longer make your appointment, reschedule 24 hours prior to your booked appointment. Please notify me of this change by text us at (647) 530-1761. Your deposit is transferable for only one new appointment.

 

Cancellations

Avoid canceling on the day of your appointment or not showing up to be sure your deposit is transferable.

 

Guest Policy

No extra guests, pets, or kids are allowed to be present on the day of your appointment. In respect of our other clients.

 

Appointment Prep

Please arrive to your appointment with you hair washed and blowdried straight. Wash your worn bundles, units, and/or frontals and closures prior to dropping them off to receive the most flawless install. Wash and bundle/wig revamps are available as an add on. 

 

*All service fees and deposits are non-refundable.